Websites, marketing and automation built for restaurants
Nobody on the floor can stop mid-service to answer a booking call, and every unanswered ring is a table the restaurant down the road just filled instead. LUNA Systems solves this for Australian restaurants and cafes: a fast, mobile-first website with the menu, booking widget, photos and opening hours front and centre, built to turn a Google search into a reservation rather than a bounce, backed by a strong Google Business Profile and steady reviews that drive the discovery deciding where diners eat before they call. Behind the site sits the automation that's impossible to run from the floor during service: AI reservation answering 24/7, booking confirmations and reminders that cut no-shows, function and catering enquiry capture across phone, web and social, and review automation that keeps your profile fresh. It runs alongside your existing booking system rather than replacing it, so front of house stays focused on the guests in the room.
The problem
What's costing you money right now
Reservation calls missed during service
Nobody can stop mid-rush to answer the phone. Every unanswered booking call is a table you didn't fill, and the caller simply rings the restaurant down the road that picked up.
No-shows leaving empty tables on peak nights
A no-show on a Friday or Saturday is a table that could have turned twice. With thin hospitality margins, a handful of empty covers a week is the difference between a good month and a flat one.
Function and event enquiries falling through
Birthdays, work parties, and catering enquiries are your highest-value bookings, but they arrive by phone, email, and social DMs at random hours. Miss the reply window and the group books elsewhere.
Reviews and online reputation deciding who walks in
Diners choose where to eat based on Google and social reviews before they ever call. A thin or stale review profile means you lose walk-in and discovery traffic to venues that look more popular online.
Why fast response wins the job
How LUNA fixes this
| Service | How It Helps |
|---|---|
| Restaurant Website Design | A fast, mobile-first site with menus, the booking widget, photos, and opening hours front and centre, built to turn a Google search into a reservation rather than a bounce. |
| Google Business Profile | Profile optimised for the local map pack and 'restaurants near me' searches. Photos, hours, menus, and a steady stream of fresh reviews that decide where new diners book. |
| AI Reservation Answering | Every booking call is answered 24/7, even mid-service. The AI takes the reservation, checks party size and timing, captures dietary notes, and adds it to your system, so the floor team never has to break away from a table to pick up the phone. |
| Booking Confirmations and Reminders | Guests get an automatic confirmation when they book and a reminder before their sitting, with one-click confirm or cancel. Empty tables get released back for rebooking instead of sitting idle on your busiest night. |
| Function and Event Enquiry Capture | Private-event, catering, and large-group enquiries are captured the moment they come in, across phone, web, and social, then routed to the right person with all the details, so high-value bookings never sit unanswered overnight. |
| Review Automation | Happy guests get a timely, one-click Google review request after their visit. A steady stream of fresh reviews lifts your local-pack ranking and gives new diners the social proof that decides where they book. |
| Unified Messaging Inbox | Instagram DMs, Facebook messages, SMS, and email land in one inbox the team can manage from a single screen, so enquiries that arrive on social get the same fast response as a phone call. |
Investment
What does it cost?
Pricing is set per venue, since covers, service style and whether you want reservation answering alone or the full automation stack all move the number. We map the right scope and quote it on a 30-minute discovery call, with no public price list and no lock-in.
Common questions
Do you build websites for restaurants and cafes?▼
Yes. Restaurant website design is a core part of what we do. We build fast, mobile-first sites with the menu, a booking widget, photos, and hours front and centre, designed to turn a Google search into a reservation. It pairs with Google Business Profile optimisation and review automation so you win more of the local discovery traffic too. Most sites are live within two to four weeks, quoted after a 30-minute discovery call.
Will the AI work with my existing booking system?▼
Yes. The automation runs alongside your current reservation platform rather than replacing it. The AI takes the booking by phone and pushes it into the system you already use, so your floor team sees reservations the same way they always have, just without having to answer the phone mid-service.
How much can reminders really reduce no-shows?▼
A lot. Automated confirmations and pre-sitting reminders with one-click cancel typically cut no-shows sharply, because guests either confirm or free the table early enough for you to rebook it. On a busy Friday or Saturday, recovering even one or two no-show covers per service adds up fast across a year.
Can it capture function and catering enquiries after hours?▼
Yes. Private-event, large-group, and catering enquiries are your highest-value bookings, and they rarely arrive during quiet moments. The system captures them 24/7 across phone, your website, and social, then routes them with full details to whoever handles events, so nothing high-value sits unanswered overnight.
We're short-staffed already. Does this add to the team's workload?▼
It does the opposite. With hospitality staffing as tight as it is, the point of automation is to take the phone, the reminders, the social DMs, and the review chasing off the team's plate. Your people stay focused on the guests in the room instead of juggling the phone and the floor at once.
How does this help us get more diners through the door?▼
Two ways. First, you stop leaking bookings, the missed reservation calls and unanswered enquiries that were quietly going to competitors. Second, the review automation builds a fresher, stronger Google profile, which is what most diners check before choosing where to eat, so you win more of the discovery and walk-in traffic too.
Can guests still talk to a real person when they need to?▼
Always. The automation handles the routine bookings and FAQs that clog up the phone during service, but anything unusual, a complex dietary request, a special occasion, a complaint, gets routed straight to your team. Guests get faster answers on the simple stuff and a human on the things that matter.
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