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How Much Is Your Business Losing to Missed Calls?

Enter your numbers below to estimate the impact of unanswered calls and compare the opportunity with the cost of improving your coverage.

Your Numbers

20
5100
40%
1080
$500
1005000
25%
1050

What You're Losing — and What You'd Recover

Missed calls per month

35

Lost revenue per month

$4,333

Lost revenue per year

$52,000

Potential recovered if 80% of missed calls are answered

$3,467/mo

Per year

$41,600

This scenario assumes 80% of currently missed calls are answered, then applies the conversion rate and job value you entered. It is not a forecast or revenue promise. Pricing is confirmed after a discovery call.

Discuss this $3,467/month estimate

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About This Calculator

The LUNA Systems Missed Call Revenue Calculator helps Australian service businesses understand the financial impact of unanswered phone calls. By entering your weekly call volume, estimated miss rate, average job value, and call-to-booking conversion rate, the tool calculates monthly and annual revenue lost to missed calls. It then compares that figure against the cost of LUNA's automation services (including missed call text back and AI phone answering) to show your potential return on investment. The calculator is designed for trades, health, beauty, and professional service businesses across Australia. All figures are based on your inputs and describe a scenario rather than a forecast. They do not account for repeat business, referrals, or customer lifetime value, and actual results may be higher or lower.

FAQ

Missed Call Revenue Questions

How many calls does the average service business miss per week?

There is no single reliable average for every Australian service business. Your own phone logs are the best source: check total incoming calls and unanswered calls across several representative weeks, including busy and after-hours periods, then enter that percentage here.

What happens when a potential customer gets no answer?

Some callers leave a message or try again, while others contact another provider. The calculator does not assume every missed call becomes lost revenue. It applies the conversion rate you enter to estimate how many answered enquiries might have become paid work.

How does LUNA Systems recover missed call revenue?

LUNA's missed call text back sends an automatic SMS within 30 seconds of a missed call, keeping the conversation alive. Combined with an AI receptionist that answers calls 24/7, you capture leads even when you're on-site, after hours, or on a break. Learn more about missed call text back.

Is the recovered-revenue figure realistic?

It is a scenario, not a forecast. The figure uses your call volume, miss rate, conversion rate and job value, then shows what could be recovered if 80% of currently missed calls were answered. Actual results may be higher or lower, and the estimate excludes repeat business, referrals and lifetime customer value.

Ready to Stop Losing Revenue?

Improve coverage when your team is busy, on-site or unavailable, and give more genuine enquiries a clear next step.

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Ready to grow your business?

Tell us a bit about what you're after and we'll get back to you within one business day with honest advice on where to start.

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