Healthcare marketing, websites and automation
Make your clinic easier to find, contact and run.
Bring the patient enquiry journey into one clearer system, from search and your website to reception, reviews and the handoffs your team manages.
LUNA Systems is a Brisbane digital marketing agency building websites, search, automation and AI reception for healthcare and service businesses across Australia.
Not in healthcare? See services for your business
- 01Patient enquiryPhone or websiteReady
- 02Practice responseApproved questions answeredReady
- 03Next actionRequest captured or directedReady
- 04Team handoffStaff review where neededHandoff
A practical way to work
Start with the gap. Build only what helps.
You do not need to replace everything at once. LUNA can improve one part of the patient journey, then connect the next only when it makes the experience clearer.
- Brisbane basedWorking with practices and service businesses across Australia.
- Built around practice contextThe brief, content and enquiry pathway are shaped around how your practice works.
- One service or a connected systemStart with the part that needs attention, then add only what earns its place.
One connected practice
Four jobs your digital system should handle clearly.
Start with one service or connect the full path. Each part has a defined job, so the technology remains understandable to the people using it.
Help patients find you
Clear medical websites and search pathways help patients reach the right information and next step.
Make every enquiry easier
AI phone and website reception can answer approved questions, collect details and guide the handoff.
Keep the practice moving
Connected workflows reduce repetitive follow-up while keeping human approval where it matters.
Build visible trust
Thoughtful review requests help patients share genuine feedback at an appropriate point in the journey.
Part of: Help patients find you
Medical website design
Website builds that help patients find, understand and contact you.
Selected medical website builds shaped around each practice, its patients and the information people need before making contact.
Explore all website projects
AI phone reception
Let patients reach a useful next step after hours.
The medical AI receptionist can answer approved practice questions, collect enquiry details and guide callers towards the right administrative next step.
Administrative support only. Clinical advice and urgent care remain with qualified people and emergency services.- 01 Caller welcomed
- 02 Approved questions answered
- 03 Enquiry details captured
“Justine was an absolute pleasure to work with, she clearly communicated the timelines, explained the process and what would be required to meet our objectives.”
For your business
Not in healthcare? You are still in the right place.
LUNA provides the same six core services to Australian businesses, with the language, customer journey and operating system shaped around your industry.
Explore business servicesWhat happens next
A clear place to start.
- 01Tell us what is getting in the way.
- 02We identify the most useful starting point.
- 03You receive a clear next-step recommendation.