Every enquiry has somewhere to go
Calls and website conversations can be answered while your team stays focused on the work.
Brisbane digital marketing & automation agency · Australia-wide
Turn more enquiries into customers.
AI receptionists, reputation systems, websites and custom automations for Australian businesses and healthcare practices.
Not sure where to start?See the four systems
A connected enquiry pathFrom first contact to next step
Live- 01New enquiryPhone or website chatComplete
- 02AnsweredQuestions handledComplete
- 03BookedCalendar updatedComplete
- 04Follow-upNext step triggeredConnected
What we can achieve for your business.
LUNA connects the customer journey so enquiries are answered, customers reach a clear next step and less follow-up depends on memory.
See the systems behind the result ↓Customers see a clear next step
Your website and booking path make it easier to move from interest to action.
Great experiences build visible trust
Timely review requests help happy customers share what working with you was like.
Follow-up keeps moving
Connected workflows keep the next action from relying on someone remembering it.
Four ways to move your business forward.
LUNA Systems helps Australian service businesses improve how enquiries move from first contact to a booked job or appointment. The Brisbane-based team works with clients Australia-wide.
Its services include AI phone reception, website chat, reviews and reputation workflows, custom websites, SEO and business automation. Each service can be delivered on its own under a written scope.
An AI receptionist can answer approved questions, capture details and help callers book. Website and SEO work makes the business easier to find and understand. Review systems support timely, neutral feedback requests.
Automations connect enquiries, CRM records, bookings, messages and follow-up so staff spend less time copying information between tools. The scope is based on the business's current systems, customer journey and approval needs.
LUNA provides custom quotes after a discovery call and does not require a bundled package. Healthcare work is planned within the relevant advertising, privacy and clinic-approval boundaries.
One partnerOne written scopeNo forced bundle
01Most businesses start here
AI Receptionist
Voice and website chat answer enquiries, handle approved questions, qualify the next step and help customers book when your team cannot respond.
Try the AI receptionist02Trust at the right moment
Reviews & Reputation
Ask happy customers for feedback at the right time, make new reviews easier to collect and keep your reputation visible where future customers are deciding.
Explore reviews and reputation →03Built to be found and chosen
Websites
Custom websites with a clear enquiry path, strong technical foundations and search visibility considered from the start.
01 / 06
04The work between the tools
Custom Automations
Connect enquiries, CRM records, bookings, messages and follow-up so repetitive work moves without someone copying it from one system to another.
Explore custom automations →The flagship system
When you cannot answer, your receptionist still can.
LUNA's AI receptionist handles phone and website enquiries, answers approved questions, offers the next step and passes the conversation to your team with the context intact.
Choose the closest demo and call it yourself. No sales call required.
- 01Phone rings while the team is busy
- 02The call reaches voicemail
- 03The customer keeps looking
With LUNA
- 01AI answers in your business voice
- 02Questions are handled and the next step is offered
- 03Your team receives the booking or handoff
Google Business Profile · 7 verified reviews5.0 ★
“Justine was an absolute pleasure to work with, she clearly communicated the timelines, explained the process and what would be required to meet our objectives.”
Built around your world
One service spine. Two very different contexts.
Choose the side that sounds like you. We will show you the relevant pathways without making you sort through every industry and specialty on the homepage.Choose your path
Non-medical businesses
For businesses built on enquiries and repeat customers.
The same four headline systems are shaped around the way your customers find you, call, book and come back.Explore business servicesCommon starting points
- 01Trades & home services
- 02Property & professional services
- 03Beauty, fitness & wellness
- 04Hospitality, retail & local services
Healthcare & clinics
For practices built on patient trust.
The core services stay the same, but the language, workflows and safeguards are designed for a clinical setting.Explore healthcare servicesPractice types
- 01GPs & primary care
- 02Specialist & surgical practices
- 03Dental & orthodontics
- 04Allied health
- 05Cosmetic, skin & laser clinics
- 06Multi-practitioner clinics