Paid advertising that brings booked work, not just clicks and likes
Paid advertising for an Australian service business generally means two channels, and they catch customers at different moments. Google Ads is pay-per-click (PPC) search advertising: you show up when someone actively searches for what you sell, like "emergency plumber" or "physio near me", and you pay only when they click. Meta Ads (Facebook and Instagram, both owned by Meta) is paid social: you show up in front of people who haven't started searching yet but fit your customer profile, based on a visual or aspirational offer. Done properly, both channels tie ad spend to booked work, not just clicks or likes: keyword and negative-keyword research, ad copywriting, bid and budget control, conversion tracking, and weekly optimisation on the Google side; pixel or CAPI tracking, audience building, creative briefs, and funnel design on the Meta side. Done badly, either one burns budget on the wrong traffic. LUNA Systems runs both channels for Australian service businesses: tradies, clinics, allied health, professional services, salons, gyms, aesthetics. We'll tell you honestly which channel (or which mix) fits your business before we touch a dollar, because the two suit very different businesses. Your ad spend is billed directly to your own account by Google or Meta. We never take a percentage-of-spend cut, so we have no reason to push you to spend more than the work needs. No 12-month contracts. No locked-in management fees. You can leave any month.
By Justine Coupland · Last updated May 2026
How It Works
How It Works
Discovery call
30 minutes. You tell us about your business, your average job value, your service area, your customer, and what you've tried. We tell you honestly whether Google, Meta, both, or neither fits. No pitch.
Audit + plan
If you've already got campaigns running, we audit the account first and show you what's wasted. If you haven't, we map out which channel and campaigns to run first and what the budget should be. Written plan. Yours to keep.
Set up tracking and launch
Conversion tracking, GA4 events, call tracking, form tracking, Meta pixel or CAPI. Connected to your CRM so we know which click became which job. Then we launch the first campaigns and let them learn.
Optimise weekly. Report monthly.
Inside the account most days in the first month. After that, weekly: kill what's not converting, scale what is, write new ads or refresh creative, refine targeting. Monthly report is plain English.
What's Included
Features
Industry Examples
How Different Businesses Use This
Tradies
Google Ads only, usually: emergency-intent keywords with aggressive bids, geo-targeting by suburb, call-tracking from ads to phone, negative keywords for DIY queries. Meta rarely earns its keep here. Nobody scrolling Instagram is thinking "I need an electrician right now"
Aesthetics & cosmetic clinics
Meta-led, usually: before/after creative (AHPRA-safe where applicable), Instagram-led campaigns, lead forms with pre-qualifying questions, retargeting from clinic Instagram followers. Google Ads for condition-specific searches runs alongside it
Clinics & allied health
Both channels: Google for condition-specific, AHPRA-safe search campaigns with Cliniko or Halaxy booking attribution; Meta for awareness and retargeting from blog readers, also AHPRA-safe
Salons & gyms
Meta-led: visual treatment menu ads or free-trial lead forms, suburb-targeted offers, retargeting lapsed members or followers, integration with online booking platforms for direct conversion attribution
Professional services
Google Ads only, usually: high-intent commercial queries, lead-form ads with pre-qualifying questions, condition- or service-specific landing pages
How It Compares
See How We Stack Up
The honest comparison isn't Google vs Meta in the abstract, it's which one fits how your customer actually buys. Here's how the two channels stack up on the things that decide whether ad spend turns into booked work, no pricing, just what you actually get.
| Google Ads | Meta Ads (Facebook + Instagram) | |
|---|---|---|
| Catches the customer | Actively searching right now: "emergency plumber", "physio near me" | Before they start searching: a visual or aspirational offer they weren't looking for yet |
| Works well for | Trades, emergency services, most professional services, clinics with condition-specific search demand | Aesthetics, cosmetic clinics, salons, gyms, allied health, anything visual or aspirational |
| Usually doesn't suit | Low-intent, impulse-only categories with no search demand | Trades and emergency services: nobody scrolls Instagram thinking "I need an electrician now" |
| Learning period | A few weeks of conversion data before hard optimisation | First two weeks are Meta's learning phase while it finds the right audience |
| How they charge | Fixed monthly management fee, ad spend billed direct to your Google account | Fixed monthly management fee, ad spend billed direct to your Meta account |
| Transparency on spend | Full owner access: every keyword, ad, and dollar | Full owner access: every audience, ad, and dollar |
| Lock-in contract | None: month-to-month, 30 days' notice | None: month-to-month, 30 days' notice |
| Reporting | Plain-English monthly update: Spent, Booked, Cost per booking | Plain-English monthly update: Spent, Booked, Cost per booking |
FAQ
Common Questions
Should I run Google Ads, Meta Ads, or both?▼
Depends on how your customer buys. If someone needs you urgently and goes straight to Google (trades, emergency services, most professional services), lead with Google Ads. If your offer is visual and aspirational, something people are tempted into rather than urgently hunting for (aesthetics, beauty, gyms, clinics), Meta earns its keep too, often alongside Google. Plenty of service businesses run both. We'll tell you the honest mix on the discovery call rather than selling you everything by default.
How much should I spend?▼
It depends on your service area, your competitors, and your average job value, and it's a different floor per platform. For Google Ads, a metro service business in a competitive category usually needs $1,500 to $3,000 a month in ad spend to see consistent volume; a regional or niche business can work on $500 to $1,000. For Meta, the floor is about $500/month. Below it, the data Meta needs to optimise doesn't accumulate fast enough. With $1,500 to $3,000/month where most service businesses see consistent results. Your ad spend and our management fee are two separate things: ad spend is billed directly to your own account by Google or Meta, we never touch it, and we never take a cut of it.
How does management pricing work?▼
Most Australian agencies price one of two ways: a fixed monthly fee, or a percentage of your ad spend (commonly 10 to 20%). We only do fixed fees, on either platform. A percentage-of-spend model quietly rewards the agency for getting you to spend more, whether or not it books more work, and that's a conflict we don't want. Our fee depends on the size of the account and how many campaigns we're running, and it's disclosed in writing before you sign.
What if paid advertising doesn't work for my industry?▼
Some industries don't fit either channel well: pure impulse-buy businesses, low-margin retail, anything where the customer isn't actively searching and isn't swayed by a visual offer either. We'll tell you on the discovery call if your business is in one of those categories. We'd rather lose the sale than take your money on a campaign we don't believe in. About half our discovery calls end with "here's what we'd recommend instead."
Do you lock me into a contract?▼
No. Month-to-month, cancel any month with 30 days' notice, on either platform. You keep full owner access to your Google Ads and Meta ad accounts either way. If you leave, the account and its history stay with you.
Will I see what's being spent each day?▼
Yes. You have full owner access to both accounts. You can log in any time and see every keyword, ad, or audience, and every dollar. Google and Meta bill your card directly. We never touch your ad spend or run "agency-managed" accounts that hide the data.
What's a realistic timeline to see results?▼
On Google, first clicks within hours of launch and first bookings usually within the first week; optimised performance (bad campaigns killed, good ones scaled) typically 4 to 6 weeks in once there's enough conversion data. On Meta, the first two weeks are learning mode while the algorithm finds the right audience, with tightening and scaling from week three. Anyone promising a flood of jobs in 24 hours on either platform doesn't understand how the auction works.
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Pricing
Custom quote
Every package is built and priced around your business, so the number matches the actual work. We quote after a 30-minute discovery call. No public price list, no lock-in.
Book a discovery callIndustries
Who this works for
We've set this up for service businesses across Australia. Here are the industries we work with most.
Ready to Get Started?
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