Consent forms and patient information, reviewed and rebuilt
Patient-facing documents are the consent forms, pre-treatment information and post-operative or aftercare sheets your patients read and sign. Most clinics already have them, but they are often long, dense, inconsistent, or out of step with current guidance. LUNA Systems reviews your existing patient documents and rebuilds them to current best practice in clear, plain English, in the short, readable format Australian patients are meant to get. We can do this for any area of practice, shaped to the procedures you actually perform. Your practitioner reviews and signs off clinical accuracy, because the clinical content is theirs to own. We can also digitise the documents so patients complete them online before they arrive, which saves your reception time and cuts errors. We do not create every template up front. We build the documents your clinic needs, when you need them.
The problem
Consent forms and aftercare sheets are often inherited, copied, and never revisited. They run for pages, use language patients do not follow, and may not reflect current guidance or the way you actually treat.
Patients sign documents they do not really understand, which is exactly what good consent is meant to avoid, and your reception spends time chasing paperwork that could be done before the visit.
What we do
Review what you use now
We look at your existing consent forms, pre-treatment information and aftercare sheets and tell you what is strong, what is dated, and what is missing.
Rebuild to best practice
We rewrite them to current guidance in clear, plain English, in the short readable format Australian patients are meant to receive.
Cover any area of practice
Whatever you treat, we shape the documents to your procedures. We build what you need rather than handing you a generic stack you will not use.
Keep clinical sign-off with you
Your practitioner reviews and signs off clinical accuracy. We handle structure, clarity and current guidance; the clinical content stays yours.
Digitise if you want
Turn the forms digital so patients complete them online before they arrive, which saves reception time and reduces errors.
How we keep this honest
Built on current best-practice guidelines, regulatory-body standards and recent literature. We audit, recommend, normalise and maintain your documents; your practitioner reviews and signs off clinical accuracy. It prepares you for audit and accreditation. It is not a guarantee of a regulatory outcome.
How it works
- 1
Tell us your area of practice
Let us know what you treat and share the patient documents you currently use.
- 2
We review and rebuild
We bring them up to current best practice in plain English, shaped to your procedures.
- 3
You sign off and roll out
Your practitioner signs off clinical accuracy, then we hand them over, digitised if you want them online.
Why clinics trust us with this
LUNA Systems was founded by a registered nurse. We understand healthcare compliance from inside clinical practice, not from a checklist a generalist agency downloaded once. We have also built a national healthcare compliance platform end to end, so we know the regulatory framework your clinic lives under in real depth.
Healthcare Compliance
AHCRA
A full compliance platform for Australian healthcare clinics — built from the ground up.
Cosmetic Surgery
Dr Hatem Aesthetics
Practice website on Zoho Sites with the full Cliniko + Zoho CRM back-end.
Common questions
Do you write consent forms from scratch?+
We can, but most clinics already have them, so we usually review and rebuild what you have. Either way, the documents are shaped to the procedures you actually perform, not a generic template.
Which areas of practice can you do this for?+
Any area of regulated health. We do not pre-build every template. When you engage us, we build the consent and patient documents your clinic needs for the procedures you offer.
Who is responsible for the clinical accuracy?+
Your practitioner. We handle the structure, the plain-English writing and alignment to current guidance. Your practitioner reviews and signs off the clinical content before anything is used with patients, because that responsibility is theirs.
Can patients fill these in online?+
Yes. We can digitise your consent and intake documents so patients complete them before they arrive. It saves your reception time, reduces errors, and means the forms are ready when the patient walks in.
Why rebuild documents we already have?+
Because inherited forms are often long, dense, out of date, or written in language patients do not follow. Good consent depends on the patient actually understanding what they are signing. We make the documents current, clear and consistent.
Is this legal or clinical advice?+
No. We are not lawyers and we do not provide clinical advice. We build clear, current, well-structured documents on published best-practice guidance, and your practitioner signs off the clinical content. For anything borderline, we recommend your own professional adviser reviews it.
Ready to get audit-ready?
Book a 30-minute discovery call. We will look at where your clinic is now and map out exactly what it needs. No pressure, no obligation.
Book a discovery call