Claude Setup
LET'S SET UP CLAUDE FOR YOUR BUSINESS
Before we get started, a few questions about your business and how you work. There are no wrong answers, and you can skip anything you're unsure about. It takes about five minutes, and it means your Claude is set up around what you actually need — not a one-size-fits-all template.
New to Claude? Start here
WHAT IS CLAUDE, IN PLAIN ENGLISH
A very capable assistant that works at your direction
Claude is an AI assistant made by a company called Anthropic. The simplest way to think about it: it's like having a sharp, tireless assistant on hand who can actually do the work, not just point you to it.
You tell it what you need in plain language, the same way you'd brief a staff member, and it gets on with it. Real jobs from a real business, like:
- writing emails, newsletters, info sheets and social posts
- answering questions and explaining things in plain English
- researching options and comparing them for you
- working through long documents and pulling out what matters
- tidying up spreadsheets and making sense of numbers
- taking the repetitive thinking jobs off your plate so you can get back to the work only you can do
You stay in charge the whole time. Claude does the heavy lifting, you steer it, check the result and decide what happens next. No technical know-how required to get started.
The easy, no-code way to get work done
Cowork is the simple app version of Claude. You open it on your computer (or in your browser), type or talk to Claude in plain language, and it gets the work done while you watch. There's no setup headache, nothing technical to wrestle with, and definitely no code.
If you can write an email or send a message, you can use Cowork. It's built for business owners who just want the result, without having to learn how any of it works under the bonnet.
On top of the everyday chat, Claude can be given ready-made “skills” that teach it to do specific jobs the way your business likes them done. We build and package these skills for you, and adding one is as simple as uploading a file inside the app. From then on, that capability is just there whenever you need it.
This is the version most LUNA clients use, and for most people it's exactly the right place to start.
The hands-on, power-user version
Claude Code is the more powerful, more technical version. Instead of a friendly chat window, it runs in a developer's working environment, where Claude can roll its sleeves up and do things directly: read and edit files on a computer, run commands, and build and ship actual software.
It's the right tool when there's real building to be done. Wiring up an automation from end to end, putting together a custom tool, or working hands-on inside the guts of a system. It can do far more than the app version, but it asks more of whoever's driving it.
This one suits technical users, or the times when LUNA is building something custom for you behind the scenes. If that's you, great. If it isn't, you almost certainly want Cowork instead, and that's completely fine.
A quick, honest steer
Here's the short version, no hype:
Go with Cowork if…
you just want Claude doing everyday business work for you, with no fuss and nothing technical to manage. This is most people, and it's nothing to apologise for.
Go with Code if…
you're comfortable with the technical side, or LUNA is building you custom software or automations that need the hands-on version to do their job.
And if you're genuinely not sure? Don't stress about it. That's our job. We'll look at how you actually work and set you up with the right one, so you never end up with something heavier than you need.
The quickest way to get there is to fill in the few questions below. It tells us how you work, and we'll take it from there.